more info

cred
Director & Team Lead, Customer Success Vision Critical, Toronto • Research Director, Vision Critical, Minneapolis • Senior Research Manager, Vision Critical, Calgary (& Sydney Australia)

client success
Audi, Volkswagen, MIT Technology Review, Princess Auto, EPCOR, ATB Financial, TELUS, Swoop Airlines, Jayman Homes, Kellogg’s, Duke Energy, Dell, Hill’s Pet

best at
Voice of customer, panels, analytics, awesome (& concise) reports, early deliverables, new (& old) music trivia.

At the intersection of Sociology and Business is where you’ll find Amy, who brings a keen understanding of how to effectively infuse the voice of customers into the minds of the business world (you may also find her at the intersection of Yonge and Queen Street helping our Toronto clients). Her focus is on delivering key insights with actionable results for her clients through research and consulting. Her approach has earned her a reputation as a creative problem solver with a work ethic that will delight anyone who works with her.